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Application Support and Staff Training

  • Support and Train, Assess
  • Provide Training in all Microsoft Office applications, Outlook, Word, Excel, Access, PowerPoint, Publisher, Mail Merges, Adobe Form creation and Google Docs surveys. 
  • Train Classified Staff in Content Editing and college branding 
  • Create training materials and videos as necessary for a variety of applications, such as ccc confer, zoom, Sharepoint, Image Now Scanning, LiveScribe, Student Printing, Gaucho Drive and Remote Access.
  • Maintain Room Resources on the campus and assign rights as requested
  • Create department documentation on unique installs and solutions and such as Point and Click, Symplicity,Scheduling assistant, Par Score, Instructional Management System, Inform and Scantron.
  •  Assess work order requests with respect to compliance with Board Policies and Administrative regulations pertaining to Data Classification, Access Control, and refer to the appropriate Data Owner or administrator for user access approval prior to proceeding to facilitate rights. Communicate to users Board Policies on Electronic Communication. 
  • Assist in deployment of Software 
  • One on one Training for any complex task 
  • Present Newer Technology to staff during Flex week